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Urgent Medical CareRight Here on the Mountain
Need care? Call (802) 297-2300

Patient Testimonials

I was extremely impressed with the facility and staff.

— Grateful Patient

Everyone was kind & wonderful with my 12-year-old son, from the mountain rescuers to those in the clinic! Thank you!

— Grateful Patient

The best care possible. Thank you Dr. Smith!

— Grateful Patient

Excellent treatment with very knowledgeable medical staff.

— Grateful Patient

Thank you — great experience and care.

— Grateful Patient

Staff was great, it was quiet — I was the only patient at the time I was there.

— Grateful Patient

The staff is awesome! Excellent care, thank you.

— Grateful Patient

You all did an OUTSTANDING JOB!!! Thank you so much.

— Grateful Patient

How fortunate to have a clinic within a short drive. An incredible jewel for the closest communities! So Grateful … Thank you!

— Grateful Patient

Staff was EXCELLENT and caring of our daughter. We could not be more pleased with the services we received. Thank you so much for all of your hard work — you all were wonderful!

— Grateful Parent

Great experience.

— Grateful Patient

Staff was very courteous, doctors very professional. Overall a terrific experience.

— Grateful Patient

So impressed with entire staff from moment of arrival to entire clinical staff. Very professional yet friendly and everything done in such a timely manner. Even referral to top doctor at home to follow up with. Thank you!

— Grateful Patient

From ski patrol to your treatment and service, Thank you!  You were very professional and comforting.

— Grateful Patient

The entire staff working that morning was compassionate, friendly, helpful and knowledgeable. It was one of the best medical care experiences I have ever had and I want the staff to know how appreciative I am.  Thank you so much!!

— Grateful Patient

Staff was great. Thanks for being there.

— Grateful Patient

The whole staff were terrific, welcoming and gave me great care. The Dr’s diagnosis was ‘spot’ on. Great guy!

— Grateful Patient

Everyone was excellent! We felt totally comfortable with the care you gave to our son!

— Grateful Parent

I thought that the staff was extremely courteous, knowledgeable and helpful. They coordinated well with the ski patrol transporting me to the clinic.

— Grateful Patient

I’m very grateful that such quality services are available at Stratton. Because of excellent and immediate care I received, my fracture is healing and I was able to avoid surgery

— Grateful Patient

Entire Staff made my daughter comfortable and not scared! Thank you!

— Grateful Parent

Wonderful Experience!

— Grateful Patient

Thank you.

— Grateful Patient

Amazing Staff-Enthusiastic with my kids, knowledgeable and careful!

— Grateful Parent

Great overall experience, just a long wait.

— Grateful Patient

As ill as I was with a virus, the staff went beyond expectations. Thank you!

— Grateful Patient

Dr. Pasternack was so smart and kind. He recognized the serious nature of John’s injury and made sure he got the attention he needed!

— Grateful Patient

We were so pleased with the staff, the care and concern and gentle way they were with my son. Excellent service and clean and orderly clinic!!!! Also, if my son were there without us and I hope this never happens, I would feel confident in your treatment and care. The staff took his pain very serious and were careful to not ignore the pain he said he felt at the time. Very experienced and professional.  Thank you all for your help.

— Grateful Patient

From the moment I walked into the clinic, I was greeted with the utmost care. The staff was very careful in not putting me into more pain.

— Grateful Patient

Everyone was very nice in getting me squared away after my injury on the mountain.

— Grateful Patient

Very professional service!!! Well taken care of.

— Grateful Patient

To all the clinic, my sincerest thanks for your care! You were awesome!

— Grateful Patient

So thankful to have such an excellent clinic and caring staff at the mountain. Mary Beth in particular was fantastic — following up with us afterwards to see how we were doing.

— Grateful Patient

I was involved in an accident on the mountain and brought via ski patrol to the clinic. The staff was great. A nurse named Stephanie was particularly attentive and helpful!  Much appreciated. Thank you.

— Grateful Patient

Exceptional experience as usual!  Fantastic Staff!  Would be convenient if clinic accepted insurance directly rather than having to submit.

— Grateful Patient

I was very happy with everything, especially since I was 5 hours away and couldn’t be there.

— Grateful Parent

Very happy with experience.

— Grateful Patient

The clinic looks great and the staff was wonderfull. Great idea for after hours for familes coming for the weekend.

— Grateful Patient

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About the Clinic

Since 1971, the Carlos Otis Clinic has served Stratton Resort guests, homeowners, and surrounding communities as an independent nonprofit medical facility. Walk-ins are always welcome, or call to schedule family medicine appointments.

Patient Testimonials

Thank you

Our world-class medical facility is a direct reflection of the community's generosity. Thanks to dedicated neighbors, friends, and benefactors, we are able to provide a vital health safety net on the mountain for your family.

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Tax ID: EIN#: 23-7122057

Contact & hours
Mailing & Location Carlos Otis Clinic
78 Founders Hill Rd | PO Box 617
Stratton Mountain, VT 05155-0617
Contact Us Phone: (802) 297-2300
Inquiry: Use Our Contact Form
In a medical emergency, always dial 911 immediately.
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